RETURNS AND REFUND POLICY
Thanks for purchasing our products at www.communique-enterprise.com operated by Communique Enterprise.
In order to be eligible for a exchange or refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. Customers are responsible for the shipping cost
After we receive your item, our team of professionals will inspect it and process your exchange or refund. The money will be refunded to the original payment method you've used during the purchase. For credit card payments it may take 10 to 20 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for an exchange or refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
How to Return or Exchange:
Download our Returns, Exchanges and Refund Form, fill it out and include it with your return shipment back to us. Click here for the form.
- If a discount code or coupon code was used at the time of purchase, the discounted amount that you originally paid will be refunded only (not the full retail product price).
- We ask that you are responsible for all shipping & tracking costs for returns & exchanges.
- Returns & Refund Mailing Address:
Unit BRS-36. 3rd Floor, The Mall Gadong.
PO Box 505, MPC, Bandar Seri Begawan,
Brunei Darussalam BB3577