PAYMENT POLICY

Communique Enterprise securely processes your online payments via Merchant Suite. We accept payments via credit or debit cards from Visa, MasterCard and American Express. 

Upon submitting your order, you will receive an email confirming your order and instructions for our secure online payment system hosted by Merchant Suite. 

You will also receive an email from Merchant Suite within 24 hours with your invoice, order details and a link to Communique Enterprise's Merchant Suite Payment Page. Please click on the link to complete your payment.

Upon receiving the email, you will have 24 hours to complete your payment. If full payment is not received within 24 hours, your order will be automatically cancelled.

Please note that your purchase will only be processed after full payment.


Instructions on How to Complete Your Payment Through Merchant Suite

Upon receiving your Merchant Suite email, please click the link provided to proceed to our payment page hosted by Merchant Suite. Please follow the steps below:

1) The page will display your Purchase Order Number, Order Details and Total Amount To Be Paid. Please verify this information to ensure your order details are correct.

2) Please enter your credit or debit card details including your Card Number, Expiry Date, and CVN to proceed with Payment. Always remember to verify the payment details before you proceed with payment.

3) Before your payment can be processed, you will be prompted to our security page for further verification. Merchant Suite uses ReCapture along with a separate security verification system provided by the card issuer (if applicable) to verify the transaction. Please follow the instructions stated in the verification process.

4) Once your payment has been processed, your receipt will be shown in the final page. You can also opt to have your receipt e-mailed to you for your reference.

6) That's it, you're done! We will then proceed with dispatching your order and will e-mail you your *tracking number. (*tracking number not applicable to local deliveries)